Contact Us
Email Address
mickey@demo2.cybermickey.com
Phone number
+389 71 884 378
Address
Ohridska 108
2300 Kochani, Macedonia
Let’s Build Something
Great Together
Have a project in mind? Need a redesign or help with hosting? Fill out the form and we’ll reply within 24 hours. Let’s turn your ideas into reality.
Let’s Clear Things Up
Got a specific question before reaching out? We’ve compiled the answers to the most common questions about our web design and development services. If you don't find what you're looking for, our team is just one click away.
How long has Cyber Mickey been in business?
We have over 15 years of experience in web design and development. What started as a small team in Macedonia has grown into a trusted, long-term partner for over 100 clients worldwide.
Do you only work with local clients, or do you work internationally?
We operate globally. Our team successfully collaborates with clients across Europe, the US, and beyond, easily adapting to different time zones and business needs.
Why should I choose Cyber Mickey over other agencies?
Because we don’t just build websites; we engineer digital assets. You get 15+ years of expertise, an uncompromising focus on speed and security, and a dedicated long-term partner who actually cares about your growth.
Are you strictly a WordPress agency, or do you offer other technologies?
We specialize in WordPress because we believe it is the most flexible, secure, and scalable platform for businesses. However, we also integrate advanced custom technologies, AI tools, and WooCommerce within the WordPress ecosystem.
Where is your team located?
Our headquarters are in Kochani, Macedonia, but our team operates digitally and remotely, allowing us to seamlessly collaborate with clients worldwide.
What does the collaboration process look like from start to finish?
The process is clear and structured: 1) Discovery & Strategy, 2) Design & Prototyping, 3) Development, 4) Testing & Launch, and 5) Ongoing Support. You are kept in the loop at every stage.
How long does it take to build a website?
It depends on the complexity. A standard brochure website typically takes 1-2 weeks, while a complex e-commerce store or custom platform can take 3-4 weeks.
Will I be able to see the progress before the site is finished?
Absolutely. We use staging environments. You will receive a live demo link so you can watch your website come to life in real-time and provide feedback along the way.
What do I need to do to get started?
Simply reach out through our contact form. We’ll then schedule a free, no-obligation consultation to discuss your goals, budget, and timeline.
Do you write the content (copy) for the website?
Our primary focus is on design and development. However, if you need professional copywriting, we can recommend trusted professionals or include it as an add-on to your project.
How much does a website cost?
Pricing depends entirely on your specific needs. We offer tailored packages for small businesses as well as fully custom solutions for larger enterprises. Contact us for a precise quote.
Are there any hidden fees?
No. We believe in complete transparency. Before we start any work, you will receive a detailed proposal with all costs clearly outlined.
How does the payment process work?
No. You don’t pay anything until we present you with the first draft of your website. The draft represents approximately 95% of the completed work. Only if you are happy with what you see do we send a payment request. If you don’t like the overall direction and want major changes, the project stops there—at no cost to you.
Do you offer monthly maintenance plans?
Yes. We offer ongoing WordPress Maintenance & Security plans to protect your digital investment long-term.
Please note that while these are ongoing care plans, they are billed annually (one payment per year). You pay for 12 months of service upfront, with no monthly payments required. This covers core updates, daily backups, security monitoring, and technical support for the full year.
Can I maintain the website myself after you build it?
Of course. Because we build exclusively on WordPress, you will receive full training and admin access. However, we always recommend professional maintenance to prevent security risks and downtime.
Who owns the website and the data once it's finished?
You do—100%. We hand over all credentials (hosting, domain, WordPress admin), and the website is entirely yours.
What happens if the site crashes or gets hacked?
If you have an active maintenance plan with us, our team will respond immediately. We perform daily backups, meaning your site can be restored to a previous state quickly and safely.
Will I receive training on how to use the website?
Yes. Upon project completion, you will receive video tutorials and/or an online session where we explain exactly how to update products, images, or blog posts.
Is my website optimized for Google (SEO)?
Absolutely. Every website we build includes foundational technical SEO (speed, structure, meta tags) as a standard. For advanced ranking strategies, we offer dedicated SEO services.
Do you provide hosting and domain registration?
Yes, we offer managed WordPress hosting optimized for maximum performance and security. We can also register and manage your domain name if you don’t have one.
